Delivery Policy
WHAT ARE SOME OF MY SHIPPING OPTIONS FOR DELIVERY OF PHYSICAL COPIES OF DIGITAL PRODUCTS & CONSULTATION SERVICES?
Country | Method | Carrier | Cost |
United States | Standard Ground Shipping | FedEx | $10.00 |
United States | 2 Day Express Shipping | FedEx | $25.00 |
United States | Next Day Express Shipping | FedEx | $40.00 |
SHIPPING CUTOFF TIMES GROUND SHIPPING: Orders received by 12pm EST are shipped out the same business day via our free ground shipping option. Orders received after 12pm EST are shipped the following business day.
EXPRESS ORDERS: Overnight Express and 2-Day Shipping orders are shipped out the same day if received by 2pm EST. Orders received after 2pm will ship out the following business day.
HOW DO I KNOW THAT MY ORDER HAS BEEN SHIPPED?
You will receive a shipment notification e-mail once your order has shipped. The e-mail will contain the tracking information as well as a link to track your package online.
DO YOU SHIP TO PO BOXES OR APO/FPO ADDRESSES?
We do not ship to APO/FPO addresses.
RETURN POLICY
30 Day Return Policy
We want you to be happy with our consulting services. You may return any physical paper copies of stamped and certified project deliverables by our engineers within 30 days of receipt in its original unaltered condition, with no visible remarks
Refunds for all transactions will be issued to the original form of payment.
To start a return click here and fill out your order information in our self-service return portal. From here you can print a pre-paid shipping label and returns form. Please note that our return system is automated and will not allow you to return an item once the 30 day period has passed.
RETURNS & EXCHANGES
Click Here to CONTACT us to start a return.
HOW SHOULD I SHIP MY RETURN?
In order for us to process your return as quickly as possible, please fill out the Contact us Form. Make sure to print out the return sheet listing your customer information, the items being returned and place it in the box. Place all items in their original packaging into a secure box or envelope mailer. Peel off the pre-paid return shipping label, affix it to the outside of your shipping box and drop the package off at a FedEx location.
WHEN WILL MY CREDIT CARD BE REFUNDED?
Transit time back to the office may take up to 7 business days. You will receive an e-mail once your return has been received & processed. Once your return is processed, please allow up to 2-3 business days weeks for your refund to appear on your bank account (depending on your financial institution).
If we have not answered your question, please Contact Us or email us at support@Agrobizsolutions.com